This Cookie Policy explains how Joinlive uses cookies and similar technologies on https://www.joinlive.net, https://app.joinlive.net, and related Joinlive pages and services.
This Cookie Policy should be read together with the Privacy Policy above.
1. What are cookies and similar technologies?
Cookies are small text files stored on your device when you visit a website or use an online service. Similar technologies include pixels, tags, local storage, session storage, software development kits, and other identifiers that help websites and applications recognize a browser, device, or user session.
We refer to these technologies collectively as “cookies” or “Trackers” in this Cookie Policy.
2. Why we use cookies
Joinlive uses cookies and similar technologies to:
- operate the Service and keep it secure;
- protect forms and accounts from spam or abuse;
- remember preferences and session information;
- provide support and contact-request functionality;
- display embedded fonts and video content;
- measure website and product usage;
- diagnose technical issues;
- improve Joinlive features and performance; and
- understand how Users interact with the Service.
3. Cookie categories used by Joinlive
Based on the current service mapping, Joinlive uses the following categories of cookies and similar technologies.
3.1 Strictly necessary cookies
These cookies are required to operate the Service, protect it from abuse, authenticate Users, maintain sessions, provide security, and enable core functionality. The Service may not work properly without them.
Google reCAPTCHA
Google reCAPTCHA is used to help protect forms and account-related actions from spam and automated abuse.
Provider: Google LLC
Purpose: Spam protection and security
Personal Data processed may include: answers to questions, clicks, keypress events, motion sensor events, mouse movements, scroll position, touch events, Trackers, and Usage Data.
Example cookies / storage durations:
| Cookie / identifier | Duration |
| _GRECAPTCHA | Session |
| rc::a | Indefinite |
| rc::b | Session |
| rc::c | Session |
| rc::f | Indefinite |
3.2 Functionality and support cookies
These cookies help provide selected features of the Service and facilitate communication with us.
Help Scout
Help Scout is used for customer support and contact-request management.
Provider: Help Scout Inc.
Purpose: Support, contact-request handling, customer-service communications
Personal Data processed may include: data communicated while using the service, Trackers, and other data specified by the provider’s privacy policy.
3.3 Embedded content and experience cookies
These cookies and similar technologies help display embedded content, video, fonts, icons, and other experience-related features. Third-party embedded content may collect usage or traffic data even if you do not actively interact with it.
Font Awesome
Font Awesome is used to display icons or typeface-related visual elements.
Provider: Fonticons, Inc.
Purpose: Displaying icons and visual elements
Personal Data processed may include: Trackers and Usage Data.
Vimeo
Vimeo may be used to display or embed video content.
Provider: Vimeo, LLC
Purpose: Video display and embedded video playback
Personal Data processed may include: Trackers and Usage Data.
Example cookies / storage durations:
| Cookie / identifier | Duration |
| player | 1 year |
| sync_active | Session |
| vuid | 2 years |
YouTube video widget
YouTube may be used to display or embed video content on Joinlive pages.
Provider: Google LLC
Purpose: Video display and embedded video playback
Personal Data processed may include: Trackers and Usage Data.
Example cookies / storage durations:
| Cookie / identifier | Duration |
| PREF | 8 months |
| VISITOR_INFO1_LIVE | 8 months |
| VISITOR_PRIVACY_METADATA | 7 months |
| YSC | Session |
| YtIdbMeta:databases | Session |
| iU5q-!O9@$ | Indefinite |
| yt-player-headers-readable | Session |
| yt-remote-cast-available | Indefinite |
| yt-remote-cast-installed | Indefinite |
| yt-remote-connected-devices | Session |
| yt-remote-device-id | Session |
| yt-remote-fast-check-period | Indefinite |
| yt-remote-session-app | Indefinite |
| yt-remote-session-name | Indefinite |
| ytidb::LAST_RESULT_ENTRY_KEY | Session |
3.4 Measurement and product analytics cookies
These cookies and similar technologies help us measure traffic, understand usage, monitor performance, troubleshoot issues, and improve Joinlive.
Google Analytics 4
Google Analytics 4 is used to understand website and Service usage and prepare analytics reports.
Provider: Google LLC
Purpose: Web analytics and usage measurement
Personal Data processed may include: Trackers and Usage Data.
Example cookies / storage durations:
| Cookie / identifier | Duration |
| _ga | 2 years |
| _ga_* | 2 years |
| _gid | 24 hours |
PostHog
PostHog is a product analytics and session-behavior analytics service used to understand how Users interact with Joinlive and to improve the product experience.
Provider: PostHog Inc.
Purpose: Product analytics, feature usage analysis, session behavior analysis, product improvement
Personal Data processed may include: Trackers, Usage Data, unique device identifiers, page views, clicks, and session behavior.
Example cookies / storage durations:
| Cookie / identifier | Duration |
| ph_[project_api_key]_posthog | 1 year |
4. How to manage cookies
You can manage cookies through your browser settings. Most browsers allow you to block cookies, delete cookies, or receive warnings before cookies are stored. If you block or delete cookies, some Joinlive features may not work properly.
You may also be able to manage certain analytics or advertising preferences through provider-specific tools, browser extensions, or privacy controls.
Where legally required, Joinlive may provide a cookie banner, consent manager, privacy choices link, or other preference controls. Your choices may be stored using cookies or similar technologies.
5. Global Privacy Control and opt-out preference signals
Where required by applicable law and technically feasible, Joinlive will honor valid browser-based opt-out preference signals, such as Global Privacy Control, to the extent such signals apply to the processing conducted through Joinlive.
6. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies, Trackers, service providers, technologies, laws, or business practices applicable to Joinlive. The updated Cookie Policy will be effective when posted unless otherwise stated.
7. Contact us
If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at:
Eventzilla Corporation / Joinlive
545 Metro Place South, One Metro Place, Suite 100
Dublin, OH 43017
United States
Email: privacy@joinlive.net
Alternative privacy contact: privacy@eventzilla.net